Jai’s Store is committed to getting your order to you as quickly and reliably as possible. Please read the following information carefully before placing your order.
Processing Time
All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next available business day.
Shipping Options and Rates
Free standard delivery on all orders over $50
Free express shipping on all orders over $99
Orders below $50 may be subject to a standard shipping fee calculated at checkout.
Shipping rates and estimated delivery times are displayed at checkout before your order is confirmed.
Estimated Delivery Times
Delivery times vary depending on your location and the shipping method selected. Standard delivery typically takes 5 to 10 business days. Express delivery typically takes 2 to 5 business days. These are estimates and are not guaranteed due to carrier delays or external factors outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your delivery status through the carrier’s tracking page.
Shipping Restrictions
At this time, Jai’s Store ships to selected regions. If your location is not eligible for delivery, you will be notified at checkout. We are working to expand our shipping reach over time.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, contact our customer support team. We will investigate with the carrier and work toward a resolution as quickly as possible.